Privacy Policy2018-05-25T10:13:06+00:00

Privacy Policy

Introduction

This privacy policy sets out the ways in which MMJ LONDON LTD (‘Melissa McArthur – Jewellery Made in London’, ‘Melissa McArthur’) may use your personal data.

Our website address is: https://www.mmjlondon.com.

How you can contact us

Address: FAO Data Protection, MMJ LONDON LTD, 101 Netheravon Road South, London, W4 2PZ, United Kingdom.
Email: sales@mmjlondon.com

Security Policy

To process an order, we need your credit / debit card number and expiry date, plus any security details that the credit card processor may require. Melissa McArthur employs trusted and reputable third-party hosting agents and payment providers to ensure the security of personal data.

All credit card details that are given to us by you the customer are done so on a secure server using Paypal.

The transfer of the purchase details from our site to Paypal are encapsulated using their encrypted and digitally-signed protocol.  This uses a combination of standard methods to ensure that the information passed is secure and tamper-proof.

Paypal is PCI DSS compliant, to learn more, please click here.  And please read Paypal Security for more information.

Please note, we do not store any financial information from you.

What Personal Data is Collected

We (our site) collects and stores information which includes, but is not limited to, the following information about you:

* Title * Your Name * Delivery & Billing Address * Phone Number * E-mail Address (Collectively ‘Your Personal Data’).

When you register your personal information with Melissa McArthur you consent to the use of your personal data in line with Melissa McArthur’s Privacy Policy.  If you are under the age of 16, you must inform a parent or guardian about our privacy policy and obtain their agreement to this privacy policy before using any of our online services, including, but not limited to, registration with Melissa McArthur, subscribing to our newsletter or placing an order with us.

In the event you do not wish for us to use ‘Your Personal Data’ for marketing purposes, please either:

Click on the ‘Unsubscribe’ link in the emails we have sent you (if any).

Or contact us by email or written correspondence.

We will never collect personal data about you without your explicit consent.

We will retain the data until the time at which you decide to ‘unsubscribe’ (as above).

Melissa McArthur will neither sell your personal data to third parties nor market it elsewhere.  The employees of Melissa McArthur are duty-bound to respect the confidentiality of your data and abide by UK’s GDPR ruling.

If you wish to discuss the personal data we hold about you or make a complaint, please contact sales@mmjlondon.com in the first instance in order that we can investigate thoroughly.  Should you find our response unsatisfactory, you can make a formal complaint with the Information Commissioners Office by calling 0303 123 1113.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

We may use technology to track the patterns of behaviour of visitors to our site.  This can include using a cookie internet file, a small file that is sent by our web server to your computer, which we can access when you make return visits to our website.

Storing cookies is usual practice for any website that needs to remember what its users’ preferences are and we use cookies to keep track of your selections on the website.  You can usually modify your browser to prevent this happening (www.aboutcookies.org) for more information on this.  If you choose not to receive cookies, you may still use most of the features on our website, including the ability to purchase items.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies.  These are for your convenience so that you do not have to fill in your details again when you leave another comment.  These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies.  This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.  Login cookies last for two days, and screen options cookies last for a year.  If you select “Remember Me”, your login will persist for two weeks.  If you log out of your account, the login cookies will be removed.

In line with the ICC UK Cookie Guide, four types of cookies function online:

Category 1: strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Category 3: functionality cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Category 4: targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Source: https://www.cookielaw.org/media/1096/icc_uk_cookiesguide_revnov.pdf

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any material changes we may make to our Privacy Policy will be updated in our Privacy Policy section. Please review it occasionally to remain informed and updated.